
Product outcomes at scale
From a 1.7 to a 4.6 Play Store rating
For a major Brazilian healthcare (Hapvida) platform used by millions, I built an in-product feedback loop that helped move its Play Store rating from 1.7 to 4.6. For one of Brazil’s largest airlines (Azul), caching and request-orchestration improvements reduced redundant API calls by 40% and load time by 30%.










